Transport for London (TfL) Customer Service Assistant (CSA) [2017 Update]

Transport for London


It asked me if i wanted to remain the the night tube talent pool which would be my first choice so i said yes but would love to start tfl asap and with that email saying that position will get dates at a sooner date do you know when roughly that would be (for either position)


It’s not £90 a year it’s extra £3200 per year.
You get £4.23 more as a csa1


Can I have the recruitment line if that’s ok? I just want to know when they will next recruit for CSA roles.


My bad :rofl::rofl::rofl: thank you for rectifying


Does anyone have any way of contacting tfl recruitment like a number or something? would be grateful if anyone does.


Monday - Friday between 08:30 and 17:30 on 0333 0062939


Thanks Giffgaff


Hey everyone, I hope everyone had a great Xmas and are looking forward to the new year. I’m still hoping they will open positions for CSA at tfl in the new year. Does anyone know if they will be in 2019?

Kind regards



Happy new year everyone

Just wanting to see if anyone has or heard an update yet?


Happy new year!!

Would you know if there is any news with regards to recruitment of CSA this year?


Ive had my job opportunity for the csa night tube done my medical etc mid last year and wanted to see if anyone has heard anything besides the possible shift to csa evening tgat was offered out a few weeks back


Havent heard yet but was told on the forum that im looking at or around the end of the year…


Hey everyone,

Does anyone know if they will be recruiting for CSA’s externally this year?

Kind Regards



Anyone else still waiting for a part time role for CSA2?


Hey guys, I have an update for you.

I got contacted today by a lovely lady at TFL. I am going to start training as a full time CSA 2 starting March 18th. Apparently it sounded like an urgent one as they wanted to know if I still needed notice or not. I guess being unemployed at this time paid off technically lol.

I hope others will be contacted too if they are waiting. I am finally in! Good luck to everyone else though, I hope they contact you all soon.

FYI been waiting since confirmation of outcome around 20th November 2017. So 15 months wait for me.


Got the same call today and will be starting the 18th as well.
Just short of notice at work but they were cool
I was waiting 16 months.
Only went for another drugs drink test on Friday


Nice dude! Shall hopefully see you in the classroom soon!


Well done on you guys getting in, I just hope they will recruit again this year.


All I can suggest is to keep looking at the TFL careers and jobs page as mentioned previously, it’ll show up there at some point. I’m sure Atif said some time ago that they will likely recruit again in March which is close now, so just keep checking and eventually it’ll appear!


Hi guys… I received an email today for training dates for CSA2 FT AND PT I BELIEVE. I did however apply for CSA 1 PT