Telefone interview


I am super nervous as I am having my first telefone interview tomorrow afternoon,

I have applied for a customer service representative, I have done my online assessments, after 3 days they called me and asked me some more questions but related about my cv and why I did apply for this position, we discussed about the telefone interview appointment and we agreed to make it 12th march 2018.

Now I did a little about getting myself ready, but I don’t know how it will be, what kind of questions will be asked? how long will it take, and how serious it’s ( telefone interview). I read general customer service interview questions but I have no idea what will happen tomorrow!!