The telephone interview kind of went in 3 parts:
The first was about HP: What are the objectives of HP, how do they provide value to their customers, who are their competitors. Also I can vaguely remember a question such as “What does the phrase “customer relationship” mean to you”? I believe there was also a question about how the current economic situation may affect HP.
The second was “Take me through your CV”
And the third was competency based questions which were very close to the ones listed on this site such as “Tell me about a time when you had to make a difficult decision and the outcome”, “Tell me about a time when a project you were working on went wrong and what did you do?”, “Tell me about a time you went the extra mile to provide for a customer” (or something to that affect).
There were no technical questions, the interview lasted approximately 50 mins.
To prepare for it I read up on HP from their website and current internet articles- for example I recall one article written by a high ranking HP exec that said they differentiate themselves from IBM by moving toward virtual technology solutions which minimize IT hardware whereas IBM focus on mainframe technologies? - came in handy for the competitor question.
I rehearsed how I would speak about my CV, had a copy to hand and basically explained why I did XYZ, but tailored my explanations for IT Consultancy (which is the area of HP Im trying to get into). For example I spoke about how my career progressed from being purely technical to working with cross functional teams etc, how I have a mix of technical and business skills.
I also went to the competency section of this website and wrote out answers for each question on each competency (teamwork, communications, decision making etc) on sperate pieces of paper then spread them all out on a table in front of me while I was on the phone so I could reference them quickly. I tried to mix up the responses- for example my answer to the project question was about a professional project, whereas my answer to the “desion making” question was personal.
I tended to take the lead in the interview for example when the interviewer asked me about HP’s competitors I didnt wait to be asked about how HP differentiate themselves instead I listed the competitors in each business function (consulting, harware, printers etc) and then went straight into comparing HP to them. For competency questions I followed the advice here about what info they were really looking for - for example the decision making question I made sure to say that I conducted research, spoke to all the people it could possibly effect, weighed up the pro’s/cons (cost/benefit), made a decision and then commited myself to it (The decsion was to go back to full time education to do my masters which is still ongoing so I couldnt really comment on the outcome but I did say that regardless of what may happen I knew that at the time I made it it was right for me.
The interviewer was happy and told me at the end that it went very well, I got an email a few days later saying it was successful.
I am worried about the assessment day though as Ive never been to one before, any tips?