GSK Phone Interview


Hello everybody, I’m having a telephone interview for procurement internship in GSK, can anyone tell me what questions should i expect? Received e-mail with tips to look at competencies such as: Enable & Drive Change, Continuous Improvement, Communication. Or maybe someone had recently had this interview and give me any info on the content?



Have a phone interview on Wed. For procurement as well.
Did you have yours already? What does it look like? Competency questions? Did you get any job related questions? I could so far only find that Chemical engineers were having technical questions. how about procurement?

Thank you!!!



So I just had my phone interview with gsk for procurement. it lasted 30 minutes. First 5 minutes are spent on asking general questions whether you are allowed to work in the uk and whether you would be able to be mobile and how you heard about gsk.

Then there are competency questions. no technical questions.

The questions actually took my quiet by surprise - quiet different from other phone interviews I had.

I dont remember all of them exactly but here is what I remember:

  1. give an example when u had to find an innovative solution to a complex problem.

  2. Give an example of when u had to be flexible and make changes to an unexpected situation.

  3. give a time when you had to work with someone whom u found it hard to build a relationship with.

  4. give an example of when you had to understand the views and feelings of your clients and successfully delivered your customer service.

I think my interviewer asked another question but it went by so quick that I cant remember.

Make sure that you have prepared very specific examples. I had to find you out it is not enough to i.e. say for question 3) that I am on the management team of a student society and I have to work with someone who has a quiet different personality than me and we disagree about many things… (well i specified the society and described the difference in personality etc.) and that we after all had to learn to work together in order to ensure the success of the society and our projects.
the interviewer thereupon pose a lot of extra questions probing the whole thing. Like i.e. tell me a specific time when you worked with this person on say a particular project and what happened and how we disagreed and in how far it was visible then that we had a hard time building a relationship. I did not quiet know how to answer this one so I just said some random unprepared stuff. and the interviewer kept probing. about how we came to the conclusion we had to work together. about whether we ever talked about all of this and what the outcome of it was. whether only i realized the importance of working together to ensure success of the them or whether the other person realized too. what was the reaction of the other person when I tried building that relationship with them. what was the outcome of the project that we were working on with this person and how did we there manage to overcome our different views.

and millions more. so be prepared to not only have general examples but VERY VERY VERY SPECIFIC ones.

this is all the advice I can give for now.

Good luck to all!


Hi, I just had my telephone interview with GSK and thought that I would share my ideas and views, as I have found this forum to be really helpful. I applied for the Sales and Marketing Programme.

The interview began by asking the Admin questions like Can you Work in UK?
When can you start, are you mobile??

Competency based questions were as follows:

1)Tell me about some thing that motivates you and what have you done a sa consequence of that??

  1. Describe a success I have had in applying an innovative solution to a complex problem

  2. Describe a time when I took the initiative to make a change in order to ensure that the task was successfully completed??

  3. Describe a time when you had to work with some one whom you find it difficult to work with and how did you build the relationship??

And finally some information pertaining to GSK which I have found to be useful and hope that this is useful for other also:

GlaxoSmithKline plc (LSE: GSK NYSE: GSK), often abbreviated to GSK, is a global pharmaceutical, biologics, vaccines and consumer healthcare company headquartered in London, United Kingdom. It is the world’s third largest pharmaceutical company measured by revenues (after Johnson & Johnson and Pfizer).[3] It has a portfolio of products for major disease areas including asthma, cancer, virus control, infections, mental health, diabetes and digestive conditions.[4] It also has a large consumer healthcare division which produces and markets oral healthcare products, nutritional drinks and over-the-counter medicines, including Sensodyne, Horlicks and Gaviscon.[4]
Its primary listing is on the London Stock Exchange and it is a constituent of the FTSE 100 Index. It has a secondary listing on the New York Stock Exchange.
As the second largest pharmaceutical company in the world, based on net income, the company had sales of £22.7 billion and made a profit of £7.8 billion in 2007.[10] It employs over 90,000 people worldwide, according to their website(2009)[11], including over 40,000 in sales and marketing. Its global headquarters are GSK House in Brentford, London, United Kingdom, with its United States headquarters based in Research Triangle Park (RTP) in North Carolina[12] and its consumer products division based in the Pittsburgh suburb of Moon Township, Pennsylvania. The research and development division has major headquarters in South East England, Philadelphia and Research Triangle Park (RTP) in North Carolina.
The company’s stock is listed on the London stock exchange and ADRs are listed on the NYSE. The single largest market is in the United States (approximately 45% of revenue), although the company has a presence in almost 70 countries.
In November 2009 GlaxoSmithKline formed a joint venture with Pfizer to create ViiV Healthcare. Viiv Healthcare received all of Pfizer and GlaxoSmithKline’s HIV assets. [13] ViiV Healthcare is 85% owned by GlaxoSmithKline and 15% owned by Pfizer.
laxo SmithKline has been active in a global alliance to eliminate lymphatic filariasis.[14] Jean-Pierre (JP) Garnier, former CEO of GlaxoSmithKline has said, “The Egyptian data shows that we can now eliminate a disease that has plagued the world for centuries. We remain committed to donating as much albendazole as required to eliminate this disabling disease, but ultimate success will depend on continued long-term commitments by all partners across the globe.”
In addition Glaxo has been short-listed for awards such as the Worldaware Business Award for its work to eliminate malaria in Kenya.[15]
GlaxoSmithKline recently donated money to the British flood appeal, and was ranked first on the 2006 UK Corporate Citizenship Index for donations.[16]

GSK at a glance
• Our mission is to improve the quality of human life by enabling people to do more, feel better and live longer
• We are a research-based pharmaceutical company
• We are committed to tackling the three “priority” diseases identified by the World Health Organization: HIV/AIDS, tuberculosis and malaria
• Our business employs around 99,000 people in over 100 countries
• Around 12,800 people work in our research teams to discover new medicines
• We screen about 65 million compounds every year in our search for new medicines
• Our vaccines are included in immunisation campaigns in 182 countries worldwide
• We delivered 1.4 billion vaccine doses in 2009, of which nearly 1 billion were shipped for use in developing countries
• In November 2009, we launched ViiV Healthcare, a global specialist HIV company established by GlaxoSmithKline and Pfizer to deliver advances in treatment and care for people living with HIV
• In July 2009 we acquired Stiefel Laboratories, the world’s largest independent dermatology company
• January 2008 marked the tenth anniversary of our programme to help eliminate lymphatic filariasis (elephantiasis). Since the start of this programme we have donated more than 1.4 billion albendazole tablets to countries affected by LF
• In 2007 we marked 15 years of the Positive Action programme that helps communities living with HIV/AIDS. Positive Action is today a programme supported by ViiV Healthcare
• In the developing world, we provide certain medicines at preferential prices ensuring that the poorest can still benefit from our treatments and vaccines
• Many of our consumer brands are household names: alli, Ribena, Horlicks, Lucozade, Aquafresh, Sensodyne, Panadol, Tums


Has anybody had a telephone interview for the Health Outcomes Graduate Programme this year or have any ideas about the questions asked? Would really appreciate any help. Thanks :slight_smile: