Graduate Software Developer at TPP The Phoenix Partnership

The Phoenix Partnership
TPP

#41

TPP - The phoenix partnership has to be the worst company i have ever been interviewed at, they are disgusting on so many levels!! I never leave reviews but i have to on this case just because how awful my experience with them has been.

After finishing telephone interview i was asked to come into the office for a face-to-face interview for the business analyst position, upon arrival, it seemed that the person who was meant to be interviewing me was not there, where two guys were called to do the interview, fair enough i thought. In the interview room, the questions began, where they were asking me questions such as “how many park benches are there” and “how can i improve this table” , the interview process was degrading, as though they essentially fed upon and enjoyed my inability to answer their questions.

The feeling that i got was that they were in a position of authority and are happy to exploit that for their amusement, your just an unemployed graduate who desperately, needs work, the whole you need us we don’t need you. to be successful in the interview it had nothing to do with professionalism or the ability to do the work, it was just a test to see if you were a fellow ***-hole like them, so you can fit in with them and join the ***-hole group.

if that wasn’t bad enough after they take you to the waiting area, where they go and have a chat in other words decide if you go through to the next stage, the room they did it in was right in listening distance with other colleagues they did that on purpose, where i could hear them taking the piss out of me, YES you heard right they were mocking me! i think one of them must of said “he can hear us” and the interviewers walked off past me with the most menacing satisfied smile on their face.

After like 10 minutes a woman came down, her face was soo angry as though she was ready for a fight, she immediately barked at me “give me your visitors pass now!!”, so i passed it over with a nervous smile on my face, as i wanted to keep a friendly attitude but clearly i was under-fire. “come with me so you can sign out” out she said, she escorted me to the reception where she began walking off up the stairs screaming in such an aggressive tone"BYE!!!" i said bye in a subtle voice she said screamed again “BYE!!!” . The receptionist with a smile on his face throughout said “i’ll sign you out for you” don’t know if this was a let me a least put him out his misery moment and i left.

The thing that irritates me, is that this was my first ever interview, so i didn’t know how to be treated in an interview, looking back this is like abuse/harassment compared to the other interviews, btw i was employed a few weeks later with another company, where they treated me with so much respect offering me cakes and coffee in the interview and talking to me with respect also had my salary doubled with that company due to my performance.

Basically TPP is living hell its where all the ***-holes come together into one enclosed area, where any half descent person who enters there will end up jaded, or will either turn into one of them, or get depressed and leave. read all the negative reviews of this company, even though its won awards apparently reading around the company says employees were forced to give maximum work satisfaction otherwise the CEO would get involved to ask why they gave anything less.

I never received justice for this ordeal, hopefully someone who is thinking of applying or has applied to reconsider dealing with this company, read all the reviews on the company we suffered so you have the information not to be the next victim, don’t ever let people treat you like this, there are companies out there that will treat you with respect and dignity and value you.

If TPP is reading this, i can just imagine them all huddled up over the PC laughing and clapping in satisfaction to this comment whilst a bunch of graduates are being worked to the bone in the corner, taking every form of abuse/bullying known to man daily slowly become jaded. So to The Phoenix Partnership and the employees i dealt with “**** YOU”


#42

TPP - The phoenix partnership has to be the worst company i have ever been interviewed at, they are disgusting on so many levels!! I never leave reviews but i have to on this case just because how awful my experience with them has been.

After finishing telephone interview i was asked to come into the office for a face-to-face interview for the business analyst position, upon arrival, it seemed that the person who was meant to be interviewing me was not there, where two guys were called to do the interview, fair enough i thought. In the interview room, the questions began, where they were asking me questions such as “how many park benches are there” and “how can i improve this table” , the interview process was degrading, as though they essentially fed upon and enjoyed my inability to answer their questions.

The feeling that i got was that they were in a position of authority and are happy to exploit that for their amusement, your just an unemployed graduate who desperately, needs work, the whole you need us we don’t need you. to be successful in the interview it had nothing to do with professionalism or the ability to do the work, it was just a test to see if you were a fellow ***-hole like them, so you can fit in with them and join the ***-hole group.

if that wasn’t bad enough after they take you to the waiting area, where they go and have a chat in other words decide if you go through to the next stage, the room they did it in was right in listening distance with other colleagues they did that on purpose, where i could hear them taking the piss out of me, YES you heard right they were mocking me! i think one of them must of said “he can hear us” and the interviewers walked off past me with the most menacing satisfied smile on their face.

After like 10 minutes a woman came down, her face was soo angry as though she was ready for a fight, she immediately barked at me “give me your visitors pass now!!”, so i passed it over with a nervous smile on my face, as i wanted to keep a friendly attitude but clearly i was under-fire. “come with me so you can sign out” out she said, she escorted me to the reception where she began walking off up the stairs screaming in such an aggressive tone"BYE!!!" i said bye in a subtle voice she said screamed again “BYE!!!” . The receptionist with a smile on his face throughout said “i’ll sign you out for you” don’t know if this was a let me a least put him out his misery moment and i left.

The thing that irritates me, is that this was my first ever interview, so i didn’t know how to be treated in an interview, looking back this is like abuse/harassment compared to the other interviews, btw i was employed a few weeks later with another company, where they treated me with so much respect offering me cakes and coffee in the interview and talking to me with respect also had my salary doubled with that company due to my performance.

Basically TPP is living hell its where all the ***-holes come together into one enclosed area, where any half descent person who enters there will end up jaded, or will either turn into one of them, or get depressed and leave. read all the negative reviews of this company, even though its won awards apparently reading around the company says employees were forced to give maximum work satisfaction otherwise the CEO would get involved to ask why they gave anything less.

I never received justice for this ordeal, hopefully someone who is thinking of applying or has applied to reconsider dealing with this company, read all the reviews on the company we suffered so you have the information not to be the next victim, don’t ever let people treat you like this, there are companies out there that will treat you with respect and dignity and value you.

If TPP is reading this, i can just imagine them all huddled up over the PC laughing and clapping in satisfaction to this comment whilst a bunch of graduates are being worked to the bone in the corner, taking every form of abuse/bullying known to man daily slowly become jaded. So to The Phoenix Partnership and the employees i dealt with “**** YOU”


#43

I interviewed at TPP for an analyst position last April.

In short,I didn’t get the job and the whole interview experience was fairly unpleasant. It pretty much followed the format that others on this site had described so at least I went in expecting it.

I disagree with some of the posters who justified TPP’s approach to interviewing. I think their antagonistic, borderline aggressive approach was wholly unnecessary and certainly not a place I’d want to work. Moreover, I heard some existing employees speaking to each other on their way into a meeting and they were essentially criticising someone’s appearance in a really snide way.

I’ve since met people who work for EMIS, who I gather would be one of TPP’s competitors in the area and they employ no such practices.

I hope others’ experiences aren’t too awful and if they do get the job, I hope that it’s not indicative of how the company operates in general.


#44

I recently had an interview with TPP for the position of graduate Business Analyst.

Strangely, my first interview was in November. The offices are very nice; tinted windows, flat-screen TVs and multiple exotic coffee machines catch your eye in the waiting room. There seemed to be a lot of glass doors and windows and all the employees I saw were aged under 30, perhaps even under 25 - a very young and trendy feel to the place.

Anyway, I was greeted by 2 men who said they would be interviewing me. One was dressed in relatively smart business dress (shirt, tie etc.) but the other was wearing baggy jeans, a worn out jumper and had a full beard with long head hair. Nothing wrong with that, but some may find the dress of the interviewers a little alienating if you come in a full suit.

The interview began with one of the men stating that my CV was “shit” and he proceeded to laugh and pick out various lines. I had already read some of the interview stories on this site so with these in mind, as well as the fact I wouldn’t have been called to an interview if my CV really was “shit”, I assumed he was testing my composure. I responded calmly to the remarks he was making, sometimes even laughing along. To be honest, I found the intense rudeness of this man rather refreshing and not particularly intimidating at all; it was surprising how it actually made me relax. After he had spent enough time ripping into my CV, the other man asked me questions regarding SystemOne and what I knew about the company, why I was interested etc. I mentioned a few things, but they didn’t seem to be bothered about immense detail, just as long as I knew the basics. They then proceeded to ask “quick-fire” questions. I should say that they seemed to be following what I assume was an interview script pretty rigorously – their eyes kept keeping down at a piece of paper before they asked questions throughout the interview. I doubt it was in the script to rip into my CV, but I also assume that was pre-planned.

Quick-fire questions included ‘what is 7x8’; ‘who is your favourite guitarist’ among others. Pretty easy stuff. They then gave me a brainteaser about bags and marbles, I got the answer wrong but they seemed satisfied with my working. At one point during my working out, one man said “do you even know what you’re doing?”, a comment designed to flummox me, I reckon. I answered calmly and assertively; they seemed to respond to assertiveness. The interview ended and the men went off to discuss my performance. I was then called into another room with one of the men who had interviewed me. He said I had been successful, and congratulated me – he even apologised for slating my CV. So I think they try to test your composure and see if you’re resilient –at least that’s what I thought before my final interview with the CEO.

I was informed after my first interview in November that they were no longer recruiting but would contact me in April – I assumed this was a spineless was of saying they had changed their mind. However, lo and behold I was called in April to arrange my final interview with the CEO – this took place a few weeks ago.

I arrived to the 2nd interview around 10 minutes early – I could see the CEO sat in one of the glass rooms. He came out and walked past, attempting to ignore me. He then seemed to change his mind and asked me if I was there for the interview – after replying ‘yes’, he told me that he was off out for “a quick fag”. I watched him smoke it through the tinted windows, and considering the fact he was wearing a bright blue jacket and white trousers, this aloof behaviour added to his already strong aurora of coming across like a weirdo. He was also unshaven and looked a bit ragged. If you could imagine one of the experts on the Antiques Roadshow had gone off the rails, adopted a Leeds accent and lived on the street for a week, they’d look just like him.

So he called me into the interview, and it was just me, him and another woman, presumably his advisor or something. One they way in I could hear him say to another colleague “get me those fucking notes”, so I realised the stories of him swearing were absolutely true.

They began by asking me to again explain my CV, asking what my favourite place was. When I answered this question, the CEO then said “that’s a fucking tragic answer”. I laughed, but perhaps some would find this behaviour intimidating.

The CEO then gave me some more Quick-fire questions, 7x8, 9x6, and then a few cubed root questions. I answered them well, but one strange thing is that he was calling me a “motherfucker” as I answered him. Again I remained calm and laughed slightly, but it was becoming more and more clear that this man was simply attempting to distract and unsettle me.

I was then asked what the chances are of rolling a 5 on a 6 sided dice. I accidentally said 1/5, and he called me a “fucking nobhead”. I again laughed as it was becoming like a sort of comedy sketch, but interestingly he seemed very shocked at himself for saying that, rather like a man with Tourette’s. The woman laughed maliciously when he said it, but he proceeded to apologise and take his comment back. He also tried to justify it by saying “well, that was a nobhead answer”, but I found it very interesting to see him back pedal so hard on himself, especially considering I had laughed and not demonstrated any offence.

They then gave me a more complicated dice problem, and their instructions were not clear. I don’t believe this was a deliberate test to question my questioning skills, but rather they were just very bad and flippant in regards to their questioning approach. I repeatedly clarified their instructions and eventually solved the question, but I felt the CEO was disappointed I had got it right – he seemed to enjoy attempting to make me squirm.

I was then asked more and more basic questions “what do your friends say about you” etc, and I felt these questions were really poorly asked. For example, I have had interviews at notable national companies that have asked the same questions but in a more mature manner. This woman kept banging on about “what if your friends were given a truth revealing drug?” – Yeah, I get it, you want to know what my friends think about me; why ask the question so immaturely and belligerently? Ask them for a direct reference if you need it that badly! The woman also kept holding her head when asking questions, she just came across bizarre to be honest.

Eventually the interview came to a close. The CEO openly said “I think you’re too laid back. Can you demonstrate that you aren’t?”. Eh? I had arrived to the interview in a suit, I had answered his questions thoroughly and professionally, and I had successfully endured his abuse. By saying this, he revealed that he is indeed a bully. During my first interview, I felt they were wanting me to display composure and resilience to their aggressive questions – perhaps that was the mentality they look for at TPP. But by saying this, the CEO obviously wants people to be noticeably disturbed, unsettled and intimidated by the abuse he gives. If you’re too calm and reflect the abuse too well, he doesn’t want anything to do with you and becomes noticeably annoyed his bullying isn’t working. And looking back now, everyone in the boardroom before I entered was female and giggling at everything he said. All the blokes that interviewed me the first time and greeted me at the door seemed like the sort of people who spent their lunchtimes in the library at school – you know what I mean. I think the CEO is very dominant and bolshy. That is not necessarily a bad thing, but if you build your work force to accommodate and nurture your own arrogance and rudeness, then that isn’t the way to sustain a healthy business.

In short, don’t bother applying. But if you do, make sure you look visibly affected by the abuse the CEO hurls at you if you want any chance of getting the job. If you could imagine being interviewed by a swearing Jeremy Clarkson at his most arrogant and argumentative, you’ll be very prepared for the interview.


#45

The theme continues with TPP interviews… I turned up, as you do, early, smart suited, all polite and handshakes etc. I was basically treated throughout the whole process as if I was a bad smell. I think they had decided my face didn’t fit from the first impression - they barely made eye contact and were yawning and scratching during the interview. When they did engage, they interrupted my answers, looked bored, made sarcastic comments, criticised the fact that I am a girl but have short hair, told me that cycling was the “wrong hobby” (what does that even mean?!) etc. Downright rude and insulting - only go if you have enough confidence to brush it aside when they try to make you feel crap about yourself.

I know it’s a technique to see how you react, but it didn’t give a healthy vibe for the workplace at all - through the interview, I decided I didn’t want to work there (TBH I was looking for more of a “stop gap” job before doing something I love more - I realise not everyone has that and may have more riding on an interview with the company than I did).

I actually stated at the end that, having found out a little more about their company, I no longer wanted the job - could I withdraw my application, please? This seemed to stun them and they didn’t even reply - a “why wouldn’t you losers want a job with us?!” attitude. They sent me a rejection letter anyway…

Not a pleasant experience and I would say you’re better off focussing on companies that feel integrally healthier.


#46

I am an ex-employee of TPP and I am here to tell you that TPP don’t provide you with the whole truth about the job at interview. You should know the following:
The working environment at TPP is highly unusual. Extremely military-like would be a fair way of describing it.
TPP have been recently been firing people on a huge scale.
TPP have received a huge amount of negative feedback on a major job review site (people have literally written essays on how bad TPP is as a place to work), but this feedback unfortunately keeps on getting buried.

You don’t have to take my word for it, I might just be a person who is annoyed about being sacked for all you know. Find out for yourselves: ask the following questions at interview and see what the response is.

Ideas for questions:
Do people ever cry in the workplace?
Would it ever be acceptable for another member of staff to talk, swear or shout aggressively towards me. In what circumstances would that be acceptable?
Will you provide me with a job description? If not, why not?
How many people left the company in the year 2015? How many people left in the year 2014?
What are your out of hours on-call arrangements? Will I be always expected to answer the phone to TPP 24/7/356?
Will I have to travel abroad? What sort of notice will I be given before being sent to another country. How long will I be away for at a time?
What countries do you work with?
Why has TPP received so much negative feedback on job sites? Why has TPP never replied to this negative feedback?
(Software Developers) What modern software development tools do you use, if any? How would you describe the quality of your code?
(Software Developers) How often will I be contacted at unsociable times, for example in the early hours of the morning?

If you have any further questions for me about what working at TPP is like, please do ask away. I will be as honest as possible.


#47

i am recently considering applying for the account manager role, do you have any idea about how the work would be like ?