Wikijobs has been a great help to me. SO I thought I could share my Deloitte e-tray experience with everyone.
In terms of preparation there is a lot that can be done, especially for the second part of the exercise which is the written exercise. The more you prepare for this section, the better you are likely to perform. Try to read the Trafford Lea background that is given on their website. It will be very helpful for the second part of the exercise.
The e-mail Inbox simulation exercise, you’ll pretty much have to do on the spot by using the data available and your judgement. You’ll have to use your organization chart to see who works under you to delegate work to. You’ll have Trafford Lea’s organization chart and you’ll have to refer to it twice. There will be some simple calculations such as calculating the number of hours needed to complete a job, which is pretty much along the lines of adding up. You’ll have to choose a new region to expand into, which is totally your call, since all the regions have pros and cons. Also Trafford will want to launch a new product such a dvds/cds or set up a café in their stores to attract customers and you’ll have to choose an option there.
Other than this I can tell you that you will have exactly 21 e-mails to respond to which will be in a multiple choice format. There will be 3 options for each e-mail. In total you will receive about 28 e-mails, 7 of which will be just replies to confirm that xyz person will be taking the action on the recommendation you made. This is standard.
Please mind the time, like other posts suggest. You will be very short of it.
- Structure your e-mail well. Have a proper start and end. Open your e-mail with Dear XYZ and close it with Regards XYZ. To save time, write your opening and ending beforehand and memorize it and as soon as you start the exercise type these bits
- It is essential that you give a recommendation, because without the recommendation, no matter how well you analysed the options, they fail you. To ensure you choose your option write it immediately after you open your e-mail. For example: I have analysed the options available and recommend XYZ for so and so reason
- Divide your e-mail into paragraphs with headings for easy reading. Use heading such as INTRODUCTION, OPTION 1, OPTION 2, OPTION 3 and CONCLUSION/ RECOMMENDATION. Within the options, write PROS and CONS of each. Alternatively, INTRODUCTION, RECOMMENDATION, STRENGTHS, WEAKNESSES, OPPORTUNITES and THREATS, CONCLUSION
- Search a SWOT analysis, business students might be familiar with it. You don’t have to know it, but it can be helpful
- Yes you can use outside knowledge about the general market conditions. For example you can make a link to the recession and it being a bad time to expand due to the inability of finance in the market or whatever
- You can use abbreviations such as TL, just write the full form once in your e-mail
- Use the background knowledge available to you from their website. For example the finance director has opposed costly expansion or growth initiatives. Maybe don’t suggest the most expensive option as the best. Obviously there are no right or wrong answers! Please choose the option you can justify!
- Be careful of your spelling and grammar and punctuation
Use this post, it is very helpful http://www.wikijob.co.uk/forum/accounting-professional-services/deloittes-e-tray-tips-a-survivor