I provide below details of the Deloitte 2011 consulting experienced hire assessment centre as follows.
All candidates are in one room with a large circular meeting table. This is where we were all day so you undertake all exercises in here (including the written exercise and presentation preparation and group exercise) in here, except the interviews themselves - the interviewers come and collect you. The schedule for the rest of the day will differ to that of your other candidates - e.g. you may do the written exercise first but partner interview later, and vice versa for another candidate. Even lunch is at different times. The only common part of the day is the group exercise at the end of the day.
Introduction (30 mins)
First half an hour is a presentation by a senior manager in Deloitte about the area of Consuting that you are being recruited for (e.g. enterprise applications, or technology integration). Make sure you ask some questions as it is important to demonstrate your interest and it is likely that you won’t find out everything that you need to.
Written Exercise (1 hour):
Written exercise case study based on a pharmaceuticals firm called Medicare - they have implemented an Enterprise Resource Planning system as part of ‘Project 2’, a business transformation project in the USA. Deloitte have been hired to evaluate Project 2, and advise Medicare on the rollout of Project 2 (the implementation of the ERP system) in Europe. A presentation has already been given by Deloitte to the senior management team (the board) and this is included in the information pack. Your task in the written exercise is to prepare a handout to managers of Medicare, educating them about Project 2 using the enclosed presentation, to a maximum of two pages. You are given Deloitte headed notepaper and pencils and you need to hand write the two page summary report of managers.
Presentation case study (1 hour to prepare a 10 minute presentation, presentation and questions in a 45 minute slot):
Presentation case study based on a ‘Large German Bank’. The LGB is currently having a number of issues with regard to the management of their content and data, including:
- overnight batch run of performance data is unreliable and has to be manually edited afterwards
- problems with financial and performance reporting to senior management due to legacy systems, inaccurate data
- no proper tracking/storage of both paper and electronic documents meaning lack of regulatory compliance
- inconsistent means of accessing information - different users use different applications to access data, and no user profiling (i.e. every user gets same view of data regardless of seniority/role).
There is also a lot of apathy to the support teams and across different parts of the business as to the problems.
You have been asked to prepare a presentation to the account manager and other key stakeholders describing the main opportunities for Deloitte to help resolve the issues and any ‘quick wins’. Deloitte are looking for: is the presentation well structured, the content of your presentation, and your own presenting style.
Some questions are asked by your interviewer about your presentation and the solutions and opportunities you have identified. This is then followed by competency questions, do not be surprised if you are asked again ‘why do you want to join Deloitte?’, so make sure you have an answer prepared for this.
Senior Partner Interview (45 minutes)
This interview will be taken by a senior partner in the business unit you are applying for. I expected questions about Deloitte, the market that they operate (commercial awareness, Deloitte and how they differ). I didn’t get any of these questions but I did get asked about my knowledge of specific field of which I applied (e.g. business intelligence) and where I saw the future of this area. Then questions about my own commercial experience, including a tricky question about where I have been faced with and have had to overcome a moral or ethical dilemma. Also key competency areas in consulting, for example, leadership. A key question is ‘why do you want to join Deloitte?’ so make sure you prepare an answer and are convincing as to what you can bring to Deloitte and what you can offer. A key part of being a consultant at Deloitte is their ambition to take on greater responsibility and progress to more senior positions, so make sure your answer tallies with this.
Lastly, ask plenty of questions to demonstrate your interest in the position, this is an essential part of the interview.
Group Exercise (30 minutes)
At the end of the day will be the group exercise. You are given a case study based on the ‘Mondalians’, a fictional community who have been getting depressed and drinking more because of various factors (of which I can’t fully remember!), the result of which is that money is running out and you have to cut something from a list of suggestions (e.g. ‘spend 5% less of healthcare’, or ‘ban all drinking’) every month until all the suggestions have been used. For the first 10 minutes you read the case study and prioritise the list as your personal ranking (e.g. what you will cut in order). Then the assessors arrive in the room, and the group exercise begins. You have 20 minutes to then come up with a group ranking discussing as a group, the point being to make sure that 3 of your personal top 5 appear somewhere in the top 5 of the group ranking.
It is vital that you contribute to the group discussion for you to be successful. Also, keep a close eye on the time, periodically throughout the task. Every team member had the same information, unlike other Deloitte group tasks mentioned on Wikijob.
Hope the above helps and good luck with your application to Deloitte in 2011!