Deloitte 1st round interview: how to select examples for competency questions



Hi I am going to have my 1st interview with Deloitte Tax group, guess It will focus heavily on competency questions,

This is the first job interview I have in 20 years, and I am so nervous about it, it is very hard earned and I don’t want to spoil it !!

Thanks to wikijob forum, I have collected several competency questions e.g. ? [LIST]
[]Give me an example of when you have to make a decision (Decision making)
]? Give me an example of when you have had to persuade someone. (Communication)
[]? Give me an example of when you were involved in team work (Social Interaction)
]? Give me an example of when you were involved in a multi-task situation. How did you manage it? (Planning and Organising)
[]? Why are you choosing Deloitte? (Commercial awareness)
]? Why are you choosing Audit? (Commercial awareness)
[]? What interested you the most in the recent news? (Commercial awareness)
]? The Steps I go through dealing with change
[*]? Discuss 2 examples of when you’ve been in a team

These questions require me to think hard on my experiences and select best examples to show my competencies, as I have done quite a lot of fundraising activities, student societies and voluntary work, it is really hard to select the perfect example for each question !! :confused:

I am so confused now and I am scared that I would select the wrong example for the wrong question !! What should I do? What are the criteria when selecting examples ? My memory is so bad that I forgot almost all the details of the things I have done… and I am panicing now!

Like, If I want to talk about my decision making, should I talk about how I decided to study in my current university or should i talk about how I ended up being a volunteer for a particular organisation??

Moreover, I spent like 6 months looking for jobs after graduation, would they challenge me by the fact that I was not able to find myself a good job asap? like immediately after graduation? How important is that?

Thanks !



I’m new here but I had and passed my first round interview with Deloitte (although for TA&A) so I think I can give some advice.

I wasn’t very prepared on competences although I did have examples of particularly relevant situations. IMO the line between some of the competences is very blurry so it may be worth approaching the whole thing using your practical examples as main factor.

Think about them, list them, maybe write a few lines on each of them so that it might be easier to remember them.
I problem I had is the fact I was not focusing enough.

As you start giving your example, make sure you mention CLEARLY what they asked for. I they ask you about problem solving, explain what your problem was. If they ask you about achievement, state what was your target.
Secondly, explain what you did and finally what was the outcome.

The interviewer seemed absolutely ok with me taking some time to think of the answer but it DID interrupt me whenever I was not following those sort of three steps:
1 - definition of the situation relevant to the skill/competence required
2 - explanation of what you did
3 - explanation of the final outcome

I’d suggest you really think of some relevant episodes in your live and get them sorted according to those things. As they were part of your experience, I don’t think it will be difficult to remember them.
Then you might decide to list all the possible competences and assign 2 examples to each. Note that the same example might apply to more than one competence as, again, the difference is small at times.

All the best!


Thx a lot FranzTheStampede !! your reply is really helpful !! I am feeling much calmer now after reading it…

I have a few more questions:

  1. Are there any unexpected questions besides those provided by wikijob?

  2. Did they dig deep into the examples you provided ? My memory was really bad and I was so scared that I would not be able to remember every single detail of my experience and they might think I was just making it up… e.g I can’t really remember the names of my voluntary job supervisors

  3. By the way, can we bring pen and paper into the interview and jot notes while the interviewer is asking questions? do many ppl do that?


  1. The only one I can think of is that at some point my interviewer asked what major company/industry I’d like to work for in the future. That kind of caught me off my guard as I’d just be interested in staying in a firm for professional services and consultancy like Deloitte.

  2. Less than I thought. During the first questions, I was kinda asked to cut it short. If you were to write down the answers according those 3 steps, they shouldn’t be more than 300-400 words

  3. I did have pen and paper but it was because I had written down some questions for them and also wanted to write down anything useful they might say. I’m not sure about using pen and paper to structure your answers…


I just had a Tax interview and I know it’s also important to have some idea of what area in Tax you want to specialise in! You may or may not be asked but at least if you are asked, it’s nice to be prepared!

A friend of mine just had an interview as well and did take a pen and paper with her. She only used it however at the end of the interview, while asking the interviewer questions about the company. She didn’t actually write down anything tangible and just used it more as a prop to seem interested but she’s through to the final stage. (I’d reccomend to only do what you feel comfortable with though!!!).


Hi Sam,

Regarding the pen/paper issue, I’d recommend that you take a pen and a pad to the interview (make sure you take the pad in a dark, leather-bound A4-size wallet/folder - makes you seem more professional) but I’d suggest that you try to use the paper and pen as little as possible.

As has been said, it can be useful to write down questions to ask your interview on your pad (so you don’t forget) and a few key points that you might like to refer to to jog your memory if you get stuck.

But personally, I wouldn’t spend any time writing down what your interviewer says on your pad, or writing down anything during your interview. You need to be maintaining eye-contact/maintaining the contact between you and your interviewer …not writing notes. Spend time thinking rather than writing.

This could help you - General interview advice | WikiJob - and - How to Get Hired | WikiJob .

Good luck!


I found it was much easier to have a good interview because I managed to buid a good rapport with the interviewer, I didnt feel I needed to write my questions down because I only asked things I was actually interested in and not because I thought I should ask questions, some of the questions were relevant to things the interviewer actually said, I think writing notes would probably distract and make it more difficult to buid a rapport which is probably just as important if not more than what you actually say. I was asked for more details at times but if they asked for epecific numbers or names I couldnt remember I was honest and said it was a long time ago so I cant remember that. I dont think it makes that much difference if you cant remember someone’s name for example


When I was coming up with competencies, I developed a matrix on Excel with the competencies in the left column and racked my brain to find 2-3 adequate examples to meet each competency. Some of these overlapped but they don’t expect you to have 10 totally unique answers for Deloitte’s 5 competencies which require such examples.

I then developed my answers so they followed the CAR approach (Context, Action and Result), making them as adaptable as possible and then learnt the matrix.

This probably is a strange method to going around preparing for a 1st round interview but it worked for me… passing all 3 1st round interviews I’ve sat this month and aided me in getting a job offer from Deloitte!

The Untouchable One


how much do you guys think the examples can overlap?
say is it too much to draw two separate answers from the same work/internship experience if i use two different scenarios that happened during the same course of employment? i know the answers should b as varied as possible but there is a limit to what i have done in life :slight_smile:
also, how much can i use family/outside professional life examples? i think they would fit better certain questions?

thanks guys :slight_smile: x