customer supervisor


#1

I am going for the above role for rail link company,
i need help in answering this question which I have been told will come up
If the alarm goes off on the train while on it journey as a supervisor on the train how do I handle this apa what else should I considerrt from making an announcement on the speaker


#2

Hi, it might be worth looking up the processes and procedures for rail link companies, as it would be difficult to know the right answer without this knowledge. I would suggest though that you talk about remaining calm and helping ensure staff also stay calm. They will want to know what you do, but also how you would handle the situation. Best of luck!