Capgemini Outsourcing assessment day



has anyone been interviewed for the SMC role AT CAPG? What about outsourcing competency questions on the assessment day, does anyone have an idea of what these may be like?

any general information would be very much appreciated

thanks for your help.



Competency based questions:

  • Describe a time when you have been working in a team. What was your role in this team?

  • Describe a time when you had to show communication skills in a team, to persuade somebody for instance.

  • Describe a time when you faced a problem. What was your diagnosis, what was the outcome?

  • Describe a time when you had to build a relationship with a difficult customer.

  • Finally, describe a time when you found yourself in a situation when you had to adapt quickly, and you had little control over it.