Accenture First Round Mini Case Study

Accenture
#1

I had a First Round Interview and i took the case study with me (by mistake). I cant remember the questions i was asked on it. I think they went along the lines of:

Explain 3 problems the company has.
Can you suggest 3 solutions?

The case study is as follows:

  1. A large Global Music Retailer requires assistance:
    “Their market share is decreasing due to the power consumers have gained in the market place since on-line music stores and illegal downloading has taken off. Stores are receiving fewer customers and experiencing dramatic reductions in music sales. Although they have a website, they cannot match competitors on lower prices of free downloads. They are having difficulties retaining their staff since their roles have become much more technical in the last 5 years.”

My advice on approaching case studies is to go through the examples on McKinsey’s and BCG’s websites. Their advice is strategy based but still very useful.

#2

I’m guessing that since you can’t remember the questions you mean that you were given the case study in the interview & accidentally took the sheet of paper with you, so the bit that starts “1. A large Global Music Retailer…” is typed out word-for-word? Can you remember anything else about the 1st round interview process, what the format was, roughly what questions were asked?